Cancellation Policy
All orders once paid are non-cancellable. If a customer wishes to change the product or delay the delivery you can email us at kristore.ind@gmail.com or directly reach out to us on the WhatsApp platform immediately.
No changes can be made if the order is dispatched from our end.
Returns & Exchanges
Refund Policy
Damages and issues
If you have received a wrong or faulty item, please provide an unboxing video of the product from start to end (without any cuts) within 24hrs of receiving your delivery and submit your enquiry at kristore.ind@gmail.com.
Exchange/Return
We currently don’t provide Exchange/ Return Services on the products.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refunds are applicable only for damaged parcel received.